Returns & Exchanges
At TreasureBox, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your TreasureBox account and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Securely pack the item in its original packaging, including all assembly hardware and instruction manuals, to ensure it arrives back to us safely.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.